Privacy Policy

1. Information We Collect

CG Exports LLC collects information that you voluntarily provide when you submit a Request for Quote (RFQ) through our website. This includes:

• Contact Information: Full name, email address, phone number, and company name
• Business Information: Product requirements, quantities, destination ports, and trade preferences
• Technical Data: IP address, browser type, and access timestamps for security purposes

2. How We Use Your Information

We use the information we collect solely for legitimate business purposes:

• To respond to your RFQ with a detailed commercial offer
• To communicate regarding order fulfillment, shipping, and documentation
• To comply with legal and regulatory requirements applicable to international trade
• To improve our services and website functionality
• To prevent fraud, spam, and abuse of our services

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Logistics Partners: Shipping companies, port terminals, and customs brokers necessary to fulfill your order
• Inspection Agencies: SGS, Bureau Veritas, or other inspection services you designate
• Banking Institutions: For processing Letters of Credit and trade finance documents
• Legal Authorities: When required by law or to protect our legal rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls limiting data to authorized personnel only.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Trade-related records are retained for a minimum of 5 years as required by international trade regulations.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time

7. Cookies

Our website uses essential session cookies for security (CSRF protection) and functionality. We do not use tracking cookies, third-party advertising cookies, or analytics cookies that identify individual users.

8. Contact Us

For privacy-related inquiries, please contact us at:

CG Exports LLC
12 Khreshchatyk Street, Kyiv, Ukraine 01001
Email: sales@cgexports.com
Phone: +380 44 123 4567